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Hotel La Joya Isla Mujeres, Isla Mujeres

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From90US$ /night
Check-in
29Jan2025Select date
Check-out
30Jan2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Al Garrafon, Km. 5, Isla Mujeres, Mexico, 77400

Hotel La Joya Isla Mujeres is situated on the southern side of Isla Mujeres, known for its spectacular Caribbean sunrises and sunsets. The hotel features 45 comfortable air-conditioned rooms, each with a terrace that offers stunning sea views. Nestled on a cliff overlooking a secluded beach, it emphasizes tranquility and natural beauty. Guests can enjoy the warm hospitality of the staff, enhancing the relaxing atmosphere of this Caribbean getaway.

Location

Isla Mujeres is located just 6 miles from Cancun, with easy access via ferry services from the mainland. The hotel is strategically placed to allow guests to enjoy both the tranquility of an island atmosphere and the vibrant culture of Cancun. Being on a cliff adds a certain exclusivity, as the hotel overlooks a private beach, ensuring minimal tourist interruption.

Rooms

The hotel offers a variety of well-appointed rooms, including King Suites that feature a private terrace with excellent sea views. Each suite is equipped with essential amenities such as air conditioning, a minibar, and a flat-screen TV for convenience. The unique décor of the suites adds a personal touch, ensuring a comfortable stay for guests. Many rooms include a kitchen area for those who prefer to prepare their own meals.

Eat & Drink

While Hotel La Joya does not detail specific dining facilities, guests may expect to find local restaurants nearby that offer authentic Mexican cuisine. The inclusive continental breakfast enhances the stay, allowing visitors to start their day with a range of options. Additionally, the serene ambiance of the hotel supports the preference for leisurely dining experiences.

Leisure & Business

The hotel focuses on leisure, providing a peaceful atmosphere for relaxation and beach activities. Guests can indulge in nature's sounds while enjoying the picturesque sunset view. Besides leisure, the hotel’s staff may assist with travel arrangements or activities like snorkeling or exploring nearby attractions, fostering a unique experience for guests.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Suite
Max:
2 persons
25 m² 
Bed options:
2 King Size Beds
Sea view
Shower
Balcony
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Queen Room
Max:
2 persons
25 m² 
Bed options:
2 King Size Beds
Sea view
Shower
Balcony
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King Room
Max:
2 persons
25 m² 
Bed options:
1 King Size Bed
Sea view
Shower
Balcony
Check Prices
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Getting around

A list of all available modes of transport

City Center
Isla Mujeres 1.9 mi
Airports
Isla Mujeres (ISJ) 3.9 mi
Cancun (CUN) 24.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Baggage storage
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Snorkeling
  • Canoeing

Services

  • Paid shuttle service
  • Room service
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Children

  • Cribs

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Garden area
  • Spa center
  • Full body massage
  • Pool with view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Location

Carretera Al Garrafon, Km. 5, Isla Mujeres, Mexico, 77400
Map view
Carretera Al Garrafon, Km. 5, Isla Mujeres, Mexico, 77400
Nearby
Amusement Park
Garrafon Park
1900 ft
Carretera a Garrafon Fracc. Turquesa Lote 9 A y B
Kin Ha
1500 ft
Parks
Parque Natural de Arrecifes Garrafon
1900 ft
Amusement Park
Parque de Los Suenos
1500 ft
Isla Mujeres
Club De Playa At Garrafon De Castilla
1000 ft
Isla Mujeres
Lugar Tranquilo
1000 ft
Restaurants
Kin Ha Restaurant
1600 ft
Carretera a Garrafon Fracc. Turquesa lote 9 A y B
Maria's Kan-Kin
1400 ft
Carretera al Parque El Garrafon Km. 4.5

Reviews and Ratings

Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Quiet atmosphere
Great sea views
Minor dining delays
Pricey shuttle service
7.6/10
Very good
Rooms
8.3
Location
8.3
Service
9.0
Dining
7.0
Guest reviews
7.6/10
based on 8 reviews
8.3
8.3/10based on 1239 reviews
David
United States of America, April  2024
7.8/10

The hotel offers a quiet place to relax in rooms with a sea view. The friendly service is exceptional, especially with staff like Luis the waiter and Oswaldo the manager. The location, though away from busy areas, gives a real relaxing feeling. The dining experience is delightful with fresh regional products, though limited in options. Overall, a great value for money stay with a few minor drawbacks.

Rooms
8.0
The rooms provided a quiet and relaxing atmosphere with a view to the sea.
Service
9.0
The staff, including Luis the waiter and Oswaldo the manager, were extremely polite and friendly, swiftly addressing any concerns.
Location
7.0
The hotel is located away from busy areas, near Punta Sur, with a real relaxing feeling.
Dining
7.0
The dining experience was enjoyable, offering fresh regional products, but with limited options.
Facilities
8.0
The hotel facilities were well-maintained and provided a comfortable stay.
Simon
United Kingdom, March  2024
8.6/10

I had an amazing stay at the hotel, with spacious and comfortable rooms, friendly and accommodating staff, and a peaceful location close to the park. The dining experience was delicious, and the facilities were top-notch. The only downside was the remote location.

Rooms
9.0
The room was very spacious and had a very comfortable bed.
Service
9.0
The staff were really friendly and helpful; they even prepared a gourmet meal from our fishing catch.
Location
8.0
The location was nice and quiet, perfect for snorkeling, rest, and sunset views.
Dining
8.0
The dining experience was tasty, with a variety of options, and the breakfast was delivered daily to our room.
Facilities
9.0
The facilities were excellent, offering everything we needed for a comfortable stay.
John
United States of America, February  2024
8.6/10

I absolutely loved my stay at this hotel! The location was perfect, close to the best snorkeling spots and some great restaurants. The rooms were spacious and offered a beautiful view of the sea, making breakfast on the large terrace a delightful experience. The dining options were included, but there were slight delays in service. Overall, a wonderful place to unwind and enjoy the beauty of the island.

Rooms
9.0
The rooms were fantastic with a beautiful view of the sea. The large terrace equipped with a hammock and rocking chairs was a true highlight of my mornings. So relaxing!
Service
9.0
The service was impeccable. From ordering taxis to solving any problem swiftly, the staff went above and beyond to ensure a pleasant stay. Eating outside the room was a lovely experience with delicious food.
Location
9.0
The hotel's location is ideal, especially for snorkeling enthusiasts and those looking to explore the island's offerings. Just a short walk away from great dining spots!
Dining
7.0
The dining experience included fresh and delicious offerings, but there were minor delays in service. Overall, I enjoyed the homemade Majorcan products provided.
Facilities
9.0
The facilities were excellent, providing everything one could need for a comfortable and enjoyable stay. The hotel exudes a modern and luxurious vibe, perfect for relaxation.
Quiet atmosphere
Minor dining delays
Duncan
United Kingdom, February  2024
7.4/10

This hotel had a mix of positives and negatives. The rooms were clean and offered unbelievable views from a large balcony, although the shower had a slow trickle. The service was excellent, with friendly and accommodating staff quickly resolving issues. The location, while beautiful and quiet, had some drawbacks. The dining experience was limited with delays but included some fresh options. Overall, a stay with ups and downs.

Rooms
8.0
The rooms were clean, cool, and offered unbelievable views. The huge balcony with a hammock, rocking chairs, table and chairs, and sofa was a highlight, but the shower was very slow trickling.
Service
9.0
The service was very friendly, accommodating, and personal. Staff were helpful and efficient in problem-solving while keeping anxiety at bay. The reopening of the kitchen was a nice touch.
Location
7.0
The location was perfect in beautiful Isla Mujeres, with a lovely pool and bar area next to the beach. However, access to the beach required wading near the pier, which could be inconvenient.
Dining
6.0
The dining options were very limited, and there were lots of stairs for rooms at the bottom. Although breakfast included fresh fruit, yogurt, orange juice, buns, and good coffee, some delays were experienced.
Facilities
7.0
The facilities were decent overall, with a focus on the lovely pool and bar area. However, areas like dining could use some improvement.
Ben
United Kingdom, February  2024
8.2/10

The hotel offers a nice experience with private terraces in the rooms, a cozy bed, and a relaxed atmosphere. However, the room wasn't ready upon arrival, which led to some waiting time.

Rooms
8.0
The room was lovely, with a big bed and a private terrace.
Service
9.0
The staff was really nice and helpful, providing great recommendations and going the extra mile to ensure a memorable vacation.
Location
9.0
The location is excellent for those seeking seclusion and beautiful sunset views, away from the busy areas.
Dining
7.0
Breakfast was light but sufficient, delivered timely to the balcony with a sweet gesture of providing extra servings for our toddler.
Facilities
8.0
The hotel has great facilities to enjoy a peaceful stay.
Edward
United States of America, January  2024
7.2/10

My stay at the hotel was a mixed experience. On the positive side, the HUGE balcony with a hammock, rocking chairs, and a dining table was fantastic for enjoying sunsets. The swimming pool was nice and clean, and the location was well-situated. However, the lack of restaurants nearby and the fact that some rooms shouldn't even be rented, especially at this price point, were disappointing aspects of my stay.

Rooms
7.0
The room with the huge balcony was a great feature for relaxation and enjoying the sunset views.
Service
9.0
The service was extremely friendly and hospitable throughout my stay.
Location
8.0
The location was excellent for those wanting to escape the crowds of the northern part of the island.
Dining
6.0
The dining experience was decent enough, but the variety and quality could have been improved.
Facilities
6.0
The hotel had essential facilities like a clean swimming pool, but some room conditions were subpar.
Jane
United Kingdom, August  2023
9.2/10

My stay at the hotel was absolutely incredible! The rooms were amazing, with their own private patio and green area, offering picturesque views of the ocean and Cancun in the distance. The terrace overlooking the ocean with rocking chairs and a hammock was a highlight. The service was top-notch, extremely friendly, and very responsive to any needs. The location was superb, overlooking the pool and the channel with private beach access, providing spectacular sunsets and a quiet paradise. The dining experience, although with limited options for breakfast, was a great start to each day. Overall, it was a fantastic hotel with exceptional views and service.

Rooms
10.0
The rooms were incredible, offering total privacy and equipped with a nice terrace overlooking the ocean.
Service
9.0
The service was outstanding, with a complete hotel package including room service, housekeeping, and more.
Location
10.0
The location was superb, overlooking the pool and channel with private beach access, providing gorgeous views and a safe beach to enjoy.
Dining
8.0
Facilities
9.0
The facilities were well-maintained and offered everything needed for a comfortable stay.
Arthur
United Kingdom, June  2023
7.6/10

The hotel offers a wonderful beachfront location near restaurants. The rooms are in need of renovation and have a poor lock on the sliding door. The sea view and daily snorkeling opportunities are delightful, complemented by a nice pool and a sofa in the room.

Rooms
7.0
Despite needing renovation and having a poor lock on the sliding door, the rooms provide a great sea view with access to daily snorkeling. The presence of a sofa adds a cozy touch.
Service
9.0
The staff, although kind to our children, excelled in problem-solving with efficient use of hotel technology. They were courteous, accommodating, and went the extra mile to ensure our needs were met.
Location
8.0
I loved the private beach and the close proximity to the main road for easy access. The location made up for any room deficiencies, but transportation by taxi was necessary.
Dining
7.0
The dining experience varied; while breakfast was good with fresh options, other meals were inconsistent in quality and quantity. Ordering to the balcony was a convenient option.
Facilities
7.0
The hotel facilities were adequate, providing opportunities for relaxation and enjoyment, albeit with room for improvement.
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Rooms and Guests2 Guests, 1 Room