Hotel La Joya Isla Mujeres, Isla Mujeres ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Carretera Al Garrafon, Km. 5, Isla Mujeres, Mexico, 77400

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Suite Sea View

Max:

2 persons

25 m²

Bed options:

1 King-size bed

Sea view

Shower

Balcony

room details

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King Suite

Max:

2 persons

25 m²

Bed options:

1 King-size bed

Sea view

Shower

Balcony

room details

Check Prices

Queen Room Two Queen Beds

Max:

2 persons

25 m²

Bed options:

2 King Size Beds

Sea view

Shower

Balcony

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Isla Mujeres 3.1 km

Airports

Isla Mujeres (ISJ) 6.2 km

Cancun (CUN) 39.0 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Comfortable Oasis

“Our junior suite was a true delight with a new soft king-size bed, perfect for a restful night's sleep, complemented by beautiful ocean views from the porch.” view full review

Beautiful Pool Area

“The pool area was a wonderful escape, featuring varying depths that suited both adults and children, plus a charming bar nearby for refreshments.” view full review

Breakfast Bliss

“Having breakfast served on our own balcony was a highlight. The continental spread was good and enjoyed with stunning views of the Caribbean.” view full review

Charming Accessibility

“While there are stairs leading to the pool and beach, the scenic path added a charming touch to our experience, reminiscent of walking through Italy.” view full review

General

No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Security
Luggage storage
Currency exchange
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Snorkelling
Canoeing

Services

Paid shuttle service
Room service
Housekeeping
Laundry
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area

Business

Fax/Photocopying

Children

Cots

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Full body massage
Pool with view

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture

Bathroom

Free toiletries

Media

Flat-screen TV

Location

Carretera Al Garrafon, Km. 5, Isla Mujeres, Mexico, 77400

Map view

Carretera Al Garrafon, Km. 5, Isla Mujeres, Mexico, 77400

City landmarks

Park

Punta Sur

1.0 km

Isla Mujeres 77400Mexico

Hacienda Mundaca

1.7 km

Museum

Captain Dulche's Museum

840 m

School

Tortugranja

2.0 km

Church

El Sagrado Corazon de Jesus

1.5 km

La Gloria

Women's Beading Cooperative

1.9 km

Isla Mujeres

Cliff of the Dawn

1.3 km

Avenida Sac Bajo n 84 (Between Turtle Farm and Dolphin Discovery)

IceBar Mexico

2.1 km

Isla Mujeres

ruins of Ixchel temple

1.3 km

Isla Mujeres

Isla Mujeres Sculpture Garden

1.3 km

Isla MujeresMexico

Shark Beach

2.1 km

Carretera Al Garrafon Mz 121 Lote 5 El Cañotal

Marina Makax

1.9 km

Corner of Pedro Joaquin Coldwell and Antiguo Oasis

Crayola House

2.9 km

Makax Lagoon

2.6 km

Church

Guadalupe Chapel

3.2 km

Island

JOYSXEE Floating Bottle Island

3.0 km

Isla Mujeres

3.5 km

Store

Chedraui

3.3 km

Quintana Roo

Muelle publico de Isla Mujeres

3.6 km

Between Calle Abasolo And Av. Rueda Medina

El Malecon

5.8 km

El Centro

6.0 km

Church

Parroquia Inmaculada Concepcion

6.0 km

Nearby

Amusement Park

Garrafon Park

550 m

Carretera a Garrafon Fracc. Turquesa Lote 9 A y B

Kin Ha

440 m

Park

Parque Natural de Arrecifes Garrafon

550 m

Amusement Park

Parque de Los Suenos

440 m

Isla Mujeres

Club De Playa At Garrafon De Castilla

280 m

Isla Mujeres

Lugar Tranquilo

290 m

Restaurants

Kin Ha Restaurant

460 m

Carretera a Garrafon Fracc. Turquesa lote 9 A y B

Maria's Kan-Kin

420 m

Carretera al Parque El Garrafon Km. 4.5

Reviews and Ratings

Feedback from previous guests about their experience.

80%

liked the hotel and would stay again

Quiet atmosphere

Great sea views

Minor dining delays

Pricey shuttle service

8.0/10

Great

Rooms

8.3

Location

8.3

Service

9.0

Dining

7.0

David

United States, April 2024

7.8/10

The hotel offers a quiet place to relax in rooms with a sea view. The friendly service is exceptional, especially with staff like Luis the waiter and Oswaldo the manager. The location, though away from busy areas, gives a real relaxing feeling. The dining experience is delightful with fresh regional products, though limited in options. Overall, a great value for money stay with a few minor drawbacks.

Rooms

8.0

The rooms provided a quiet and relaxing atmosphere with a view to the sea.

Service

9.0

The staff, including Luis the waiter and Oswaldo the manager, were extremely polite and friendly, swiftly addressing any concerns.

Location

7.0

The hotel is located away from busy areas, near Punta Sur, with a real relaxing feeling.

Dining

7.0

The dining experience was enjoyable, offering fresh regional products, but with limited options.

Facilities

8.0

The hotel facilities were well-maintained and provided a comfortable stay.

Simon

United Kingdom, March 2024

8.6/10

I had an amazing stay at the hotel, with spacious and comfortable rooms, friendly and accommodating staff, and a peaceful location close to the park. The dining experience was delicious, and the facilities were top-notch. The only downside was the remote location.

Rooms

9.0

The room was very spacious and had a very comfortable bed.

Service

9.0

The staff were really friendly and helpful; they even prepared a gourmet meal from our fishing catch.

Location

8.0

The location was nice and quiet, perfect for snorkeling, rest, and sunset views.

Dining

8.0

The dining experience was tasty, with a variety of options, and the breakfast was delivered daily to our room.

Facilities

9.0

The facilities were excellent, offering everything we needed for a comfortable stay.

John

United States, February 2024

8.6/10

I absolutely loved my stay at this hotel! The location was perfect, close to the best snorkeling spots and some great restaurants. The rooms were spacious and offered a beautiful view of the sea, making breakfast on the large terrace a delightful experience. The dining options were included, but there were slight delays in service. Overall, a wonderful place to unwind and enjoy the beauty of the island.

Rooms

9.0

The rooms were fantastic with a beautiful view of the sea. The large terrace equipped with a hammock and rocking chairs was a true highlight of my mornings. So relaxing!

Service

9.0

The service was impeccable. From ordering taxis to solving any problem swiftly, the staff went above and beyond to ensure a pleasant stay. Eating outside the room was a lovely experience with delicious food.

Location

9.0

The hotel's location is ideal, especially for snorkeling enthusiasts and those looking to explore the island's offerings. Just a short walk away from great dining spots!

Dining

7.0

The dining experience included fresh and delicious offerings, but there were minor delays in service. Overall, I enjoyed the homemade Majorcan products provided.

Facilities

9.0

The facilities were excellent, providing everything one could need for a comfortable and enjoyable stay. The hotel exudes a modern and luxurious vibe, perfect for relaxation.

Quiet atmosphere

Minor dining delays

Duncan

United Kingdom, February 2024

7.4/10

This hotel had a mix of positives and negatives. The rooms were clean and offered unbelievable views from a large balcony, although the shower had a slow trickle. The service was excellent, with friendly and accommodating staff quickly resolving issues. The location, while beautiful and quiet, had some drawbacks. The dining experience was limited with delays but included some fresh options. Overall, a stay with ups and downs.

Rooms

8.0

The rooms were clean, cool, and offered unbelievable views. The huge balcony with a hammock, rocking chairs, table and chairs, and sofa was a highlight, but the shower was very slow trickling.

Service

9.0

The service was very friendly, accommodating, and personal. Staff were helpful and efficient in problem-solving while keeping anxiety at bay. The reopening of the kitchen was a nice touch.

Location

7.0

The location was perfect in beautiful Isla Mujeres, with a lovely pool and bar area next to the beach. However, access to the beach required wading near the pier, which could be inconvenient.

Dining

6.0

The dining options were very limited, and there were lots of stairs for rooms at the bottom. Although breakfast included fresh fruit, yogurt, orange juice, buns, and good coffee, some delays were experienced.

Facilities

7.0

The facilities were decent overall, with a focus on the lovely pool and bar area. However, areas like dining could use some improvement.

Ben

United Kingdom, February 2024

8.2/10

The hotel offers a nice experience with private terraces in the rooms, a cozy bed, and a relaxed atmosphere. However, the room wasn't ready upon arrival, which led to some waiting time.

Rooms

8.0

The room was lovely, with a big bed and a private terrace.

Service

9.0

The staff was really nice and helpful, providing great recommendations and going the extra mile to ensure a memorable vacation.

Location

9.0

The location is excellent for those seeking seclusion and beautiful sunset views, away from the busy areas.

Dining

7.0

Breakfast was light but sufficient, delivered timely to the balcony with a sweet gesture of providing extra servings for our toddler.